Call Handling FAQ's

There are two options.

 

Option 1: Dublin landline (01 landline number) with call divert to a number of your choice. This is included in the Pro + Plan. 

 

Option 2: Professional call answering / reception services. This is available as an add-on service to the Pro Plan and can be added after you sign up. Your calls are answered for you by a professional and experienced receptionist who will take a message or announce the call and patch it thru to you, as you prefer. You choose exactly how and in what name your call is answered. A geographic landline telephone number is also provided for you to publish. You can choose the geographic location (eg Dublin, London, etc).

A Dublin landline with call divert is included with the “Pro +”  Plan and costs €76 + vat (Monthly) or €648 + vat (Yearly).

 

Professional call answering / reception services starts from €55 + vat /month. It is available as an add-on service to the Pro Plan and is added after you sign up for the Pro Plan. The call answering/receptionist service is operated by our trusted partners of over 10 years.

 

In both cases, you are provided with an (01) Dublin telephone number which is yours to publish. Prices exclude vat.
 Your calls will be answered promptly by a professional and experienced receptionist who will get to know and speak intelligently about your business. 
It’s extremely flexible. You can choose to have your messages sent right away by text message or email and also an end of day email summary of all your calls for that day. Alternatively, your calls can be patched through to you and announced in real time by a real receptionist before connecting the call to you.
 
Every business is different so it’s a tailored service. During the onboarding process we will find out from you exactly how you want your calls managed.
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