If you wish to add on Telephone Call Handling, we offer two options:-

Option 1: Call Forwarding from an (01) Dublin landline number priced at €35/month

Option 2: Professional Call Answering in your company name. The service is operated by our professional industry partners. The price for this service varies depending on your monthly call volume and packages start from €55 /month which covers up to 10 calls per month. Click here for the full menu of options and price list.

In both cases, you are provided with an (01) Dublin telephone number which is yours to publish. Prices exclude vat.

After you have signed up for Virtual Office Plan, there will be a short on-boarding process during which we will ask if you want to Add on any optional telephone call handing services (Call Forwarding or Call Answering).
If you choose Call Forwarding, we’ll ask what number you want the call diverted to. If you choose Call Answering, we will take your instructions on how you would like your calls to be answered and treated. The costs will be added on to your Virtual Office Plan.

It’s an add-on service to your Virtual Mailbox whereby your calls are answered for you by a professional and experienced receptionist. You can choose how you would like your call handled, for example the Call Answering team can take a message and text or email it to you, or they can patch the call through to you in real time and announce it before connecting you. An (01) Dublin telephone number is also provided for you to publish.

If you choose Call Forwarding then you will be managing your own calls. If you choose Call Answering, your calls are always answered promptly by a professional and experienced receptionist who will get to know and speak intelligently about your business. 

You can choose to have your messages sent right away by text message or email and also an end of day email summary of all your calls for that day. Calls can also be patched through to you and announced in real time – Just like a real receptionist. Every business is different so it’s a tailored service you tell us how you want your calls managed and we’ll make it happen.