We offer call handling only in conjunction with the Virtual Mail Box Address. Once you have signed up for Virtual Mailbox Membership, there will be a short on-boarding process during which we will ask for your preferred call answering service in order to get you set up. The onboarding will include us finding out how you would like your calls to be answered and treated.
It’s an add on service to your Virtual Mailbox whereby your calls are answered for you by a professional and experienced receptionist. You can choose how you would like your call handled, for example the team can take a message or patch the call through to you. An (01) Dublin telephone number is also provided for you to publish.
If you wish to add on call handling, we offer two options:-
Option 1: Call forwarding from a Dublin landline number priced at €35/month + the cost of the call that gets forwarded to you (charged at eir standard call rates)
Option 2: Professional call answering in your company name. The service is operated by our professional industry partners. The price for this service varies depending on your monthly call volume and packages start from €55 /month for 10 call per month. Click here for the full menu of options and price list.
In both cases, you are provided with an (01) Dublin telephone number which is yours to publish.
Your calls are always answered promptly by a professional and experienced receptionist who will get to know and speak intelligently about your business
You can choose to have your messages sent right away by text message or email and also an end of day email summary of all your calls for that day. Calls can also be patched through to you.
Incoming Mail: 10 pieces of post per month are included in your plan. Most of our customers never exceed this limit. Additional items are €1.50 /item.
You’ll receive an instant app & email notification when your post arrives. Choose or automate your preferred action (scan/ forward/ collect).
Open & Scan: Scanning costs €0.50c per page.
We will open and scan your post and send it to you. View it on the app or on the online mailbox platform from your computer.
Forwarding: Postal forwarding costs €3 per item plus postage. We’ll consolidate your items whenever possible.
At your request we will forward a piece of post to you at your chosen address.
Physical Storage: 30 days free storage are included in your plan. After that a tiny storage fee of €0.05c per item per day applies. To avoid storage costs opt for forwarding, collection or shredding.
We’ll store your item until you request collection, forwarding or shredding.
Contract: Three month contract which you can continue as you choose.
